Privacy Policy

Big Oak Products is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Big Oak Products websites (www.bigoakproducts.com or other sites under the operation and control of Big Oak Products) and governs data collection and usage. By using the Big Oak Products websites, you consent to the data practices described in this statement.

Collection of your Personal Information

Big Oak Products collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Big Oak Products may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that may automatically be collected by Big Oak Products. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses.

Big Oak Products encourages you to review the privacy statements of websites you choose to link to from Big Oak Products so that you can understand how those websites collect, use and share your information. Big Oak Products is not responsible for the privacy statements or other content on websites outside of the Big Oak Products website.

Use of your Personal Information

Big Oak Products collects and uses your personal information to operate the Big Oak Products website and deliver the goods and services you may have requested. Big Oak Products also uses your personally identifiable information to inform you of other products or services available from Big Oak Products and its affiliates. Big Oak Products may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered as well as to compile general statistics for use by Big Oak Products.

Big Oak Products does not sell, rent or lease its customer lists to third parties. Big Oak Products may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Big Oak Products may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Big Oak Products, and they are required to maintain the confidentiality of your information.

Big Oak Products does not collect sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Big Oak Products keeps track of the websites and pages our customers visit within Big Oak Products, in order to determine what Big Oak Products services are the most popular. This data is used to deliver customized content and advertising within Big Oak Products to customers whose behavior indicates that they are interested in a particular subject area.

Big Oak Products websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Big Oak Products or the site; (b) protect and defend the rights or property of Big Oak Products; and, (c) act under exigent circumstances to protect the personal safety of users of Big Oak Products, or the public.

Use of Cookies

The Big Oak Products website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Big Oak Products, or register with Big Oak Products site or services, a cookie helps Big Oak Products to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Big Oak Products website, the information you previously provided can be retrieved, so you can easily use the Big Oak Products features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Big Oak Products services or websites you visit.

Security of your Personal Information
Big Oak Products secures your personal information from unauthorized access, use or disclosure. Big Oak Products secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
Big Oak Products will occasionally update this Statement of Privacy to reflect company and customer feedback. Big Oak Products encourages you to periodically review this Statement to be informed of how Big Oak Products is protecting your information.

Contact Information

Big Oak Products welcomes your comments regarding this Statement of Privacy. If you believe that Big Oak Products has not adhered to this Statement, please contact Big Oak Products at jim@bigoakproducts.com. We will use commercially reasonable efforts to investigate and, if warranted, remedy the problem.